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ExploreSaukCounty.com
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Information on your new Debit Card
On February 7, 2013, the state will change over to a new debit card program. The new debit card will be administered by EPPIC. The following links have been provided to help answer your questions about the changeover to the new debit card and how it affects child support participants who are using the existing Chase debit card.
Debit Card Information for Parents. This FAQ site answers many of your questions regarding the old and new debit cards. It includes phone numbers for customer service from both the old vendor (Chase) and the new vendor (EPPIC).
http://dcf.wisconsin.gov/bcs/faqs/card_faq-newdc.htm
Wisconsin Child Support Online Services (CSOS). This site provides access to payment information, and allows address and phone number updates.
http://dcf.wisconsin.gov/bcs/payments/Logon.htm
EPPIC. The new debit card vendor.
Customer Service Phone Numbers:
Chase (the old vendor) 1-866-817-0761
EPPIC (the new vendor) 1-877-253-3686
KIDS Information Line (Trust Fund customer service) 1-800-991-5530