FAQ

Q: What time is check-in and check-out?
A: Check-in starts at 3:00 PM and check-out is at 1:00 PM. Please call our office if you wish to check-in sooner than 3:00 PM or stay later than 1:00 PM. 

Q: Do you offer seasonal campsites?
A: We do not offer seasonal campsites. The maximum number of nights a camping unit can stay is 14 days in any 3 week period from Memorial Day to Labor Day. After 14 days, the camping unit must be removed from the property for at least 14 days before being eligible to return. During the off-season, a camping unit may stay up to 40 days in 1 calendar year.

Q: Are animals allowed?
A: Animals, reasonably estimated to be less than 175 pounds, are allowed in most areas of the parks (horses are exempt and allowed on designated trails and areas). They must be on a six-foot leash or less at all times, must be cleaned up after and are not allowed on any swimming beaches. Services animals are exempt.

Q: Do you offer weekly or monthly rates?
A: No, we only offer nightly rates for camping.

Q: Do your campsites have water hook ups?
A: A majority of the campsites are only electrical hook ups. Our only campsite with a water hook up is 48E (weather depending). Water is available at the northwest corner of the beach/office parking lot.

Q: How many camping units are allowed on each campsite?
A: You can have up to 2 tents per campsite or 1 tent and 1 camper on each campsite. Campsites 02 and 54 are exempt, please see staff for clarification.

Q: Can I reserve the paddle sport equipment (canoe, kayak, paddle boards, and pedal boat)?
A: No, the equipment is first-come, first-serve.

Q: When is the camping season?
A: The campground typically is open between April 1 and November 30. Dates may vary depending on weather.

Q: Do you have a washer and dryer?
A: There is a washer and dryer located in the shower building in the campground. If you have any questions regarding a refund or have an issue with the units, please call Coinmach / CSC ServiceWorks at 877-264-6622 or visit their website at https://www.cscsw.com/one-csc/

Q: When are the showers available?
A: The showers are opened as soon as the weather warms up and closed when the weather gets colder. Please call our office for clarification.

Q: How much do the showers cost?
A: The showers are quarter operated and cost $1.50 for five minutes. 

Q: Is water available year-round?
A: When the temperature is below freezing, the water is shut off for the campground. Water may be available year-round in the park office.  

Q: Is there a dump station?
A: A dump station is available for park users with a paid reservation. The dump station is located across the road from the park office building.

Q: How do I check-in if the office is closed?
A: If you need to purchase more vehicle passes, please visit our vestibule to do so (open during park hours,  6 AM to 11 PM). If you already have the annual pass, head on up to your campsite. If you already paid for daily vehicle passes, they will be waiting for you on your campsite marker at your campsite. Please visit our office the following morning to check-in.

Q: When can I start making reservations for the next camping season?
A: Early reservation requests may be sent to Sauk County Parks and Recreation between December 1 and December 15 for the following camping season. Campers must use the White Mound County Park Campground Reservation Form. Reservations are open to phone and online bookings starting the first business day of the year at approximately 10 AM. Check out the Reservation Policy webpage for more details.